Aumovio
Automotive
CustomerLogistics
“Customer Logistics at Aumovio. Skills: Customer logistics, Logistics operations, Customer service. Manage customer orders from receipt through delivery. Track shipments and provide customers with real-time updates”
What You'll Achieve.
Ensuring seamless order fulfillment; Accurate tracking; Exceptional customer service; Upholding the highest standards of professionalism and efficiency; Ensure accurate processing and timely fulfillment; Meet automotive customer expectations and specifications; Maintaining relationships with key accounts; Ensure data integrity across all automotive customer accounts; Drive customer satisfaction; Enhance customer satisfaction; Drive customer satisfaction
Industry & Context.
Demonstrated problem-solving abilities; Resolve shipping-related issues
What They're Looking For.
Must Have
2+ years of experience in logistics, supply chain management, or customer service operations, Proven ability to manage multiple customer accounts and prioritize competing demands, organizational and time management skills with exceptional attention to detail, Proficiency with logistics management systems, warehouse management software (WMS), or similar platforms, Solid understanding of shipping procedures, freight handling, and inventory management practices, Demonstrated problem-solving abilities and customer-focused mindset, Ability to work independently and collaboratively in a fast-paced environment, Proficiency with Microsoft Office Suite and data entry systems, Experience handling customer complaints and resolving issues professionally
Nice to Have
Spanish language proficiency is preferred, Experience with order management systems or e-commerce logistics platforms, Knowledge of international shipping regulations and customs procedures
What You'll Do.
Manage customer orders from receipt through delivery
Track shipments and provide customers with real-time updates
Coordinate with warehouse and transportation teams
Respond to customer inquiries and resolve shipping-related issues
Maintain accurate inventory records and reconcile discrepancies
Analyze logistics data to identify trends and inefficiencies
Prepare shipping documentation and ensure compliance
Monitor and manage dedicated accounts
Collaborate with cross-functional teams
Utilize logistics software and systems
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to streamline operations; Coordinate with warehouse and transportation teams to optimize logistics operations
Communication Scope
Excellent written and verbal communication skills
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