CustomerLiaison

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’ The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. Pay is $23-$25/hr DOE The schedule for this opportunity is 9a-5p Tuesday-Saturday What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: * Health insurance – Medical, Dental, and Vision * PTO days, floating holidays, paid holidays, and sick days * 401K retirement plan with company match * 40 hours/week with overtime potential * Grow your career with us – many promotional opportunities are available Franchises are independently owned and operated and may offer different benefits. Duties and Responsibilities: * Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants. * Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. * Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. * When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and of