EVERIENCE
Technology
CustomerJourneyExpertChannelManagementIV(m/w/d)
“Customer Journey Expert - Channel Management IV (m/w/d) at EVERIENCE. Skills: Channel Management, Product Ownership, Agile Delivery. Translate requirements into solutions. Manage complex stakeholder landscapes”
Industry & Context.
Analytical skills
What They're Looking For.
Must Have
5 years experience in leading a team of developers, Strong stakeholder management, Tech-savvy mindset
Nice to Have
Affinity for IT delivery, Comfortable working closely with engineers, Able to explain technical concepts, Familiarity with back-end systems interaction, Familiarity with Agile, Scrum, PACE
What You'll Do.
Translate requirements into solutions
Manage complex stakeholder landscapes
Manage and prioritize backlog
Safeguard roadmap and delivery progress
Ensure services remain reliably available
Follow up and resolve incidents
Create healthy delivery pace
Foster team collaboration
Analyze qualitative and quantitative data
Identify gaps and opportunities
How You'll Work.
Team & Collaboration
Cross-functional teams; Diverse stakeholders across the world; Engineers in Amsterdam and Manila
Communication Scope
Structured communication
Process & Methodology
Agile, Scrum, PACE, Bus-dev-ops
Applying for this Customer Journey Expert - Channel Management IV (m/w/d) role?
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