Wayve

AI

CustomerIntegrationEngineer

Tokyo, Japan FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Integration Engineer at Wayve. Skills: customer integration, technical support, troubleshooting, automotive systems, AI Driver integration. supporting customers throughout the entire development lifecycle. initial integration phase”

What You'll Achieve.

enhancing the usability and safety of automated driving systems; accelerating the transition from assisted to automated driving; deliver impact; make a positive impact on the world

Industry & Context.

AI
Problems you'll solve

problem-solving skills; analytical thinking; Troubleshoot and resolve technical issues; identify root causes

Eligibility Requirements

Willingness to travel as required

What They're Looking For.

Must Have

problem-solving skills, analytical thinking, Proven ability to lead investigations into platform or vehicle issues in collaboration with internal and customer teams, Extensive hands-on experience with development vehicles, Proficiency with diagnostic and calibration tools (e.g. CANape or similar), Familiarity with terminal usage, Solid understanding of vehicle communication protocols (e.g. CAN, Ethernet) and automotive system architectures, Practical experience working in an automotive environment, ideally with a track record of bringing products to production, Excellent communication and interpersonal skills for effective collaboration with both customers and internal teams, Willingness to travel as required, willingness to develop basic programming skills

Nice to Have

passion for self-driving cars, what it takes to make a positive impact on the world

What You'll Do.

supporting customers throughout the entire development lifecycle

initial integration phase

final validation of our technology

high-quality technical support

seamless integration of our technology into their vehicles

perform rapid diagnostics

identify issues in real time

collaborate directly with customer engineering teams

maintain a holistic understanding of the system

effectively distinguish between vehicle-related issues and those specific to the Wayve AI Driver

Provide hands-on technical support to customers throughout the development and validation process

Troubleshoot and resolve technical issues related to our technology independently

Escalate complex or critical issues to the appropriate internal stakeholders

Develop deep understanding of customer systems and APIs (e.g. drive-by-wire) to effectively guide internal teams

Maintain a system-level perspective to identify root causes

whether vehicle-based or software-related

How You'll Work.

Team & Collaboration

work closely with both our clients and internal engineering teams; collaborate directly with customer engineering teams; Serve as the bridge between customer vehicle integration teams and Wayve’s internal engineering teams; collaboration with internal and customer teams; collaboration with both customers and internal teams

Communication Scope

Excellent communication and interpersonal skills

Full Job Description

About us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! The Role In this role, you will play a critical part in supporting our customers throughout the entire development lifecycle, from the initial integration phase to the final validation of our technology. You will ensure that customers receive responsive, high-quality technical support and work closely with both our clients and internal engineering teams to ensure seamless integration of our technology into their vehicles. Located near our customers, you will be in a prime position to perform rapid diagnostics, identify issues in real time, and collaborate directly with customer engineering teams. This proximity allows you to maintain a holistic understanding of the system and effectively distinguish between vehicle-related issues and those specific to the Wayve AI Driver. Key Responsibilities Provide hands-on technical support to customers throughout the development and validation process Serve as the bridge between customer vehicle integration teams and Wayve’s internal engineering teams Trou

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