Clarion Housing Group
CustomerHomeExperienceExecutive
“Customer Home Experience Executive at Clarion Housing Group. Skills: Customer Service, Home Demonstrations, Snagging inspections. Ensure customers receive best service. Provide excellent customer service”
What You'll Achieve.
Ensure homes meet highest standards; Make key collection, handover enjoyable and memorable
Industry & Context.
Resolve issues professionally
Regular travel across the South, East and Central regions, Work from the office one day per week, Eligible to work in the UK, Reside in England or Wales
What They're Looking For.
Must Have
Experience providing customer service support to customers purchasing new build homes, Ensuring clear communication and assistance throughout their journey, Experienced in carrying out snagging inspections and defect management, Track record of delivering high levels of customer satisfaction, Responding efficiently to customer needs, Resolving issues professionally
Nice to Have
Knowledge of other warranty providers within the housing industry
What You'll Do.
Ensure customers receive best service
Provide excellent customer service
Deliver Home Demonstrations
Provide welcoming experience
Settle customer into new home
Resolve customer issues
Create Home User Guides
How You'll Work.
Communication Scope
Clear communication
Applying for this Customer Home Experience Executive role?
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