Amazon Support Services Costa Rica SRL
Logistics
CustomerGrowthManager
“Customer Growth Manager at Amazon Support Services Costa Rica SRL. Skills: Customer growth, Shipper support, Account optimization. Resolve pickup requests. Minimize shipper disruptions”
What You'll Achieve.
Ensure partner satisfaction; Identify growth opportunities
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
3+ years business development experience, 3+ years developing agreements, Experience with sales CRM tools, Experience setting up sales pipeline, Speak, write, read English fluently
Nice to Have
Experience interpreting data, Experience in online advertising, Experience in high-tech products
What You'll Do.
Resolve pickup requests
Minimize shipper disruptions
Investigate tracking anomalies
Resolve delivery concerns
Address invoicing discrepancies
Monitor invoice limits
Manage account configurations
Conduct data analysis
Promote self-service tools
Manage complex escalations
Partner with internal teams
How You'll Work.
Team & Collaboration
Work with onshore CGMs; Partner with internal teams
Communication Scope
Provide updates; Business reviews
Applying for this Customer Growth Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Support Services Costa Rica SRL?
Real rants from real employees. Read before you apply.