REXEL
Electrical Distribution
CustomerFulfillmentRepresentative
“Customer Fulfillment Representative at REXEL. Skills: Customer support, Order management, Sales support. Establish customer relationships. Maintain customer relationships”
What You'll Achieve.
Exceed customer requirements; Exceed customer expectations; Maximize fill rates; Maximize customer satisfaction
Industry & Context.
Problem solver; Root-cause analysis
Sit constantly, Walk frequently, Use hands constantly, Talk constantly, Hear constantly, Lift up to 10 pounds occasionally, Lift up to 25 pounds occasionally, Work in high noise, Work in heat, Work in cold, Travel to offsite locations occasionally
What They're Looking For.
Must Have
2+ years customer service experience, High School or GED
Nice to Have
Prior distribution industry experience, 4 Year / Bachelor's Degree
What You'll Do.
Establish customer relationships
Maintain customer relationships
Communicate with customers
Communicate with suppliers
Communicate with internal stakeholders
Improve customer service levels
Support key program initiatives
Ensure customer satisfaction standards
Handle customer inquiries
Resolve customer issues
Secure market pricing feedback
Provide price quotations
Manage customer open order data
Identify profitable growth projects
Execute profitable growth projects
Provide phone coverage
How You'll Work.
Team & Collaboration
Branch sales team; Global Sales Organization; Internal groups; External groups
Communication Scope
Verbal communication; Written communication
Applying for this Customer Fulfillment Representative role?
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ANONYMOUS · UNFILTERED
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