CustomerExperienceSpecialist-PT

$21.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step into a role where you are the face of first-class service. As an Avis First Customer Experience Specialist, you’ll deliver a premium, personalized service that turns every rental into an extraordinary experience. From doorstep deliveries to airport arrivals, you’ll ensure every detail is flawless, every interaction is warm, and every customer feels valued. If you thrive in a fast-paced service environment where attention to detail, professionalism, and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver, this is your opportunity to join our team! **What You’ll Do:** You will act as the front-line customer experience specialist for our valued Avis First customers, ensuring a seamless, personalized experience from delivery to collection. You’ll be responsible for clear communication, smooth logistics, and delivering premium customer experience at every step. • Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction • Provide a premium customer experience by delivering vehicles directly to customers • Collaborate with team members and management to coordinate timely vehicle delivery and collection • Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations • Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle **Perks You’ll Get:** • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) • On-the-job training • Paid time off • Medical, Dental and Other Insurance • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses • Retirement bene