Motorway
used car marketplace
CustomerExperienceSpecialist
“Customer Experience Specialist at Motorway. Skills: customer experience, problem-solving, communication. guiding customers through our cutting-edge online platform. solving real problems”
What You'll Achieve.
making sure they have a smooth and enjoyable journey with us; customer satisfaction; sales retention; making sure they get the best deal and avoid the stress of traditional methods
Industry & Context.
solving problems; finding creative solutions; using your initiative and problem-solving skills to tackle any challenges
What They're Looking For.
Must Have
genuine enjoyment in helping people, knack for building rapport, natural communicator, whether it's on the phone, via email, or through chat, detail-oriented, quick learner, enjoy solving problems, thrive in a collaborative environment
What You'll Do.
guiding customers through our cutting-edge online platform
solving real problems
making their car selling experience amazing
mastering our systems
ensuring data accuracy and efficiency
championing the customer
looking for ways to make their experience even better
How You'll Work.
Team & Collaboration
thrive in a collaborative environment
Communication Scope
natural communicator, whether it's on the phone, via email, or through chat
Applying for this Customer Experience Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Motorway?
Real rants from real employees. Read before you apply.