Indigo Books & Music
Retail
CustomerExperienceRepresentative
“Customer Experience Representative at Indigo Books & Music. Skills: Customer engagement, Product curation. Support daily store operations. Conduct inventory cycle counts”
What You'll Achieve.
Add joy to customers' lives
Industry & Context.
Early morning starts, Late night finishes, Overnight availability, Early morning availability, Weekend availability, Holiday availability, Evening availability
What They're Looking For.
Must Have
Experience in retail environment preferred, Adaptability and flexibility, Willingness to learn, Commitment to customer experience, Ability to be mobile, Ability to lift up to 40 pounds, Flexible schedule availability
Nice to Have
Experience in specialty retail
What You'll Do.
Support daily store operations
Conduct inventory cycle counts
Manage product returns
Process incoming merchandise
Use merchandising standards
Create visually appealing store
Create warm environment
Add joy to customers' lives
Leverage product to tell stories
Engage customers on floor
Curate product collections
Role model high performance
Seek information on new products
Contribute to health and safety
Respond to customer feedback
Hold self accountable
Hold others accountable
Provide continuous feedback
How You'll Work.
Team & Collaboration
Work with colleagues; Provide feedback to leadership
Communication Scope
Telling stories
Applying for this Customer Experience Representative role?
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