Tennis NSW
Sport
CustomerExperienceOfficer
“Customer Experience Officer at Tennis NSW. Provide customer service via phone, email and face-to-face. Support customers with merchandise sales”
Industry & Context.
What They're Looking For.
Must Have
Excellent communication and interpersonal skills, Ability to work effectively in a team environment, Eagerness to listen, learn and develop, Previous experience in providing exceptional customer service, Hold (or be willing to obtain) a current Police Check, Hold (or be willing to obtain) a current Working with Children Check, Preparedness to be flexible in regard to working hours
Nice to Have
Previous experience in Sport and Leisure Industry
What You'll Do.
Provide customer service via phone
email and face-to-face
Support customers with merchandise sales
Support customers with court booking
Handle tennis-related enquiries
Maintain front of house areas
Deliver administration support to tournaments
Deliver customer service support to tournaments
Deliver administration support to social leagues
Deliver customer service support to social leagues
Deliver administration support to initiatives
Deliver customer service support to initiatives
Provide recommendations to support wellbeing
Provide recommendations to support commercial viability
How You'll Work.
Communication Scope
Excellent communication and interpersonal skills
Applying for this Customer Experience Officer role?
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