Dan Murphy's

Retail

CustomerExperienceManager

A$95–135k ~AI est. Malvern East, Victoria, Australia FULL TIME
The Brief

“Customer Experience Manager at Dan Murphy's. Skills: Customer experience, Team leadership. Motivate team to deliver world class customer experience. Promote customer loyalty”

What You'll Achieve.

Drive revenue growth; Inspire continuous improvement

Industry & Context.

Retail
Eligibility Requirements

Functional screening assessment

What They're Looking For.

Must Have

People leader experience, Customer experience leadership

Nice to Have

Close-enough on requirements

What You'll Do.

Motivate team to deliver world class customer experience

Promote customer loyalty

Contribute to revenue growth

Encourage team education

Deliver regular coaching

Inspire continuous improvement

Create inclusive team environment

Build community-centered culture

Utilize customer feedback for decisions

How You'll Work.

Team & Collaboration

Work with team; Understand community

Communication Scope

Inspiring communication; Collaborative communication

Free ATS check

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