Globe
CustomerExperienceAmbassador
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Experience Ambassador at Globe. Skills: Customer experience, Sales support. Provide assistance. Provide recommendations”
Industry & Context.
Issue resolution
What They're Looking For.
Must Have
Customer assistance, Sales and service needs, Sales and services applications, Process payments
What You'll Do.
Provide recommendations
Resolve customer issues
Assist customer journey
Approve sales applications
Process sales applications
Approve service applications
Process service applications
Full Job Description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. ## **Job Description** Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations, on best Globe products and services to meet their needs and/or resolving their issues. ****> Assists customers’ journey in using digital channels via face to face digital user assistance or education **** ****> Attends to sales and service needs of customers**** ****> Approves and processes sales and services applications and transactions in the system**** ****> Processes payment for bills, purchases, and other transactions**** **Equal Opportunity Employer** Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed [here](https://www.globe.com.ph/sites/globe.com.ph/files/content/dam/globe/brie/About-us/sustainability/documents/Globe-Diversity-Equity-and-Inclusion-Policy-Commitment_May2023.pdf) Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
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