Santander
Retail Banking
CustomerExperienceAdvisor
“Customer Experience Advisor at Santander. Act as first point of contact for customers. Assist with day-to-day transactions, queries and servicing”
What You'll Achieve.
help more people and businesses prosper; deliver the best outcomes for our customers
Industry & Context.
problem solver
Right to work in the UK
What They're Looking For.
Must Have
Proven ability to deliver outstanding customer service either from a face to face or a telephony background, The ability to communicate effectively with customers to truly understand their needs
Nice to Have
A real desire to go above-and-beyond for customers, Effective team working skills with a flexible, can-do approach to work, Openness to a broad range of activities even if outside of standard expectations, Ability to grow, adapt and change accommodating business needs and priorities
What You'll Do.
Act as first point of contact for customers
Assist with day-to-day transactions
queries and servicing
Answer customer calls into contact centre
Build relationships and find solutions
Develop knowledge of services and products
Identify new ways to improve customer experience
How You'll Work.
Communication Scope
The ability to communicate effectively with customers
Applying for this Customer Experience Advisor role?
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ANONYMOUS · UNFILTERED
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