Nextiva
Technology
CustomerExpansionAccountExecutive(SmallBusiness)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Expansion Account Executive (Small Business) at Nextiva. Skills: Customer growth, Revenue generation. Identify upsell opportunities. Close upsell opportunities”
What You'll Achieve.
Meet expansion revenue targets; Exceed expansion revenue targets
Industry & Context.
Identify business challenges; Deliver meaningful solutions; Solve tough problems
What They're Looking For.
Must Have
2+ years' experience in sales, 2+ years' experience in account management, 2+ years' customer-facing roles, Proven ability to meet or exceed performance goals
What You'll Do.
Identify upsell opportunities
Close upsell opportunities
Identify cross-sell opportunities
Close cross-sell opportunities
Engage customers consistently
Uncover new opportunities
Listen to understand business challenges
Align solutions to customer needs
Showcase how solutions solve problems
Showcase how solutions drive outcomes
Take ownership of performance
Take ownership of activity
Take ownership of results
Build product knowledge
Build understanding of AI trends
Articulate value of Nextiva platform
Articulate AI-driven capabilities
How You'll Work.
Team & Collaboration
In-person team environment; Collaborative team environment
Communication Scope
Advanced English fluency
Full Job Description
Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Location: This is an onsite role based at Nextiva’s Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. Drive Customer Growth. Deliver Better Outcomes. At Nextiva, we’re transforming how businesses connect with their customers through our unified, AI-powered customer experience platform. We help organizations grow revenue, operate more efficiently, and build lasting customer relationships through Amazing Service® and innovation. We’re looking for Expansion Account Executives who are motivated to grow existing customer relationships by identifying real business challenges and delivering meaningful solutions. How You’ll Make an Impact As an Expansion Account Executive, you will partner with existing Nextiva customers to understand how their business operates, uncover opportunities for improvement, and introduce solutions that drive measurable outcomes. This is a proactive, ownership-d
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