Rolls-Royce Power Systems

CustomerEventManager(m/w/d)

Friedrichshafen, Germany; Mindelheim, Germany FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Customer Event Manager (m/w/d) at Rolls-Royce Power Systems. Skills: Event management, Customer Experience, Stakeholder management, Budget management. Develop and implement customer event concepts. Plan, manage, and execute international events”

What You'll Achieve.

Achieve strategic event goals; Ensure excellent management-level presence; Ensure coherent brand messaging; Ensure operational excellence; Adhere to highest quality standards; Ensure strict brand compliance; Focus on cost efficiency; Continuous development of Customer Event Strategy; Implement targeted optimization measures

Industry & Context.

Eligibility Requirements

International travel readiness

What They're Looking For.

Must Have

Minimum 5–7 years relevant experience in event management, Negotiable German and English language skills

Nice to Have

Experience in B2B/Corporate sector or reputable agency, Expertise in project management, Familiarity with event management software, Familiarity with CRM systems, Deep understanding of Customer Experience (CX), Knowledge of modern strategies for sustainable customer loyalty, Excellent organizational skills, Proactive, structured, and goal-oriented work approach, High customer orientation, Strong service awareness, Confident, professional demeanor, High degree of creativity in conception and design of future-oriented event formats, Resilience, Flexibility, Ability to keep a cool head in dynamic phases, Strong team spirit, High initiative, Solution-oriented approach, International travel readiness

What You'll Do.

Develop and implement customer event concepts

and execute international events

Coordinate interdisciplinary teams

Manage external service providers and agencies

Plan and control budgets

Create high-quality customer experiences

Monitor market trends

Analyze performance and implement optimizations

How You'll Work.

Team & Collaboration

Close coordination with executive stakeholders; Lead cross-functional teams (Marketing, Sales, R&D, Communication); Coordinate with interdisciplinary teams

Communication Scope

Negotiable German and English language skills (C1/C2 level)

Process & Methodology

Project management expertise

Full Job Description

# **Job Description** **Aufgaben - Das erwartet Sie bei uns:** * **Strategische Konzeption:** Entwicklung und Umsetzung zielgerichteter Kundenevent-Konzepte mit konsequenter Ausrichtung auf Markenidentität und Geschäftsziele. * **Event-Management:** Ganzheitliche Planung, Steuerung und Durchführung internationaler Messen, Konferenzen und Executive-Foren sowie innovativer Produkteinführungen. * **Stakeholder-Management:** Enge Abstimmung mit der Führungsebene (Executive Stakeholder) zur Definition strategischer Event-Ziele und Sicherstellung eines exzellenten Auftritts auf Management-Niveau. * **Interdisziplinäre Koordination:** Leitung bereichsübergreifender Teams (Marketing, Sales, R&D, Kommunikation) zur Gewährleistung einer kohärenten Markenbotschaft und operativen Exzellenz. * **Agentursteuerung:** Steuerung und Briefing externer Dienstleister und Agenturen unter Einhaltung höchster Qualitätsstandards und strikter Markenkonformität. * **Budgetverantwortung:** Eigenverantwortliche Budgetplanung und -kontrolle inklusive detailliertem Monitoring, Reporting und Fokus auf Kosteneffizienz. * **Customer Experience:** Kreation hochwertiger Kundenerlebnisse durch den Einsatz von Brand Storytelling und nachhaltigen Engagement-Strategien. * **Trend- & Innovationsmanagement:** Monitoring globaler Markttrends und Identifikation zukunftsweisender Formate zur stetigen Weiterentwicklung der Customer Event Strategy. * **Erfolgsanalyse:** Performance-Auswertung anhand definierter KPIs und Kundenfeedback sowie Ableitung und Implementierung gezielter Optimierungsmaßnahmen. **Qualifikationen - Was wir uns wünschen:** * **Akademischer Hintergrund:** Erfolgreich abgeschlossenes Studium in den Fachrichtungen Eventmanagement, Marketing, Kommunikation, BWL oder eine vergleichbare Qualifikation. * **Berufserfahrung:** Mindestens 5–7 Jahre einschlägige Erfahrung im Eventmanagement, idealerweise im B2B-/Corporate-Sektor oder in einer renommierten Agentur. * **Methodenkompetenz:** Fundierte

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