FICO
Technology
CustomerEngineeringDirector
“Customer Engineering-Director at FICO. Lead customer engagements. Drive adoption of FICO solutions”
Industry & Context.
What They're Looking For.
Must Have
5+ years of experience in customer engineering, 5+ years of experience in sales engineering, 5+ years of experience in technical account management, 5+ years of experience in professional services, 5+ years of experience in consulting, Bachelor's degree or equivalent experience
Nice to Have
Master's degree or MBA, Experience with FICO's suite of products, Experience with cloud platforms, Experience with AI/ML technologies, Experience with data management, Experience with cybersecurity, Experience with financial services, Experience with retail, Experience with telecommunications, Experience with government, Experience with utilities
What You'll Do.
Lead customer engagements
Drive adoption of FICO solutions
Develop and deliver technical solutions
Provide technical expertise
Collaborate with sales teams
Manage customer relationships
Identify new business opportunities
Develop and maintain product knowledge
Contribute to product strategy
Mentor junior team members
How You'll Work.
Team & Collaboration
Sales teams; Product management; Engineering teams; Customer success teams
Applying for this Customer Engineering-Director role?
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