SS&C Intralinks

Financial Services

CustomerEngagementManager

£65–95k ~AI est. London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Customer Engagement Manager at SS&C Intralinks. Skills: Customer Engagement, Deal Services. Interface with advisors on discovery. Interface with advisors on scoping”

What You'll Achieve.

Drive overall Deal Services performance

Industry & Context.

Financial Services
Problems you'll solve

Think strategically; Think outside the box

What They're Looking For.

Must Have

3+ years sales customer-facing role, Bachelors in business management

Nice to Have

Balanced corporate/entrepreneurial background

What You'll Do.

Interface with advisors on discovery

Interface with advisors on scoping

Interface with advisors on sale

Understand client business needs

Recommend best practices

Prepare cost estimates

Prepare timeline estimates

Set client expectations

Communicate requirements

Handover deals for execution

Drive sales initiatives

How You'll Work.

Team & Collaboration

Cross-functional teams; Field Sales; Sales Engineers; Customer Success; Legal; Marketing; PMO; SOC; Tech Ops; Finance billing; Product Management

Communication Scope

Oral communication; Written communication

Full Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** **Customer Engagement Manager** **Locations** : London | Hybrid ** _Get To Know Us:_** SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enabling the exchange, control, and management of information between organizations. **_About the Team:_** The CEM is an integral role within the global Deal Services organization, nested within the larger Global Technical Sales organization. Within their responsible region, the CEM will define Deal Service solutions based on the client’s business needs. The CEM will also work closely with core stakeholders within Field Sales, Sales Engineers, Customer Success and Legal. Additionally, the CEM will have a cadence and work closely with our Marketing, PMO, SOC, Tech Ops, Finance/Billing and Product Management organizations. ** _Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model * **Your Future:** Professional Development Reimbursement including access to SS&C University * **Work/Life Balance:** Competitive holiday scheme * **Your Wellbeing:** Competitive benefits designed to support the wellbeing of our staff * **Diversity & Inclusion:** Committed to Welcoming, Celebrating and Thriving on Diversity * **Training:** Hands-On, Team-Customised throughout your career ** _What You Will Get To Do:_** * Interface with advisors, corporates and other business stakeholders on the discovery, scoping and sale of our Deal Services offerings * Understand client business needs, gather requirements and recommend best prac

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