Focus Group

Tech

CustomerEngagementExecutive

£25–35k Bristol, United Kingdom FULL TIME
The Brief

“Customer Engagement Executive at Focus Group. Skills: Customer Engagement, Account Management, Sales. Conduct strategic business reviews. Understand customer needs”

What You'll Achieve.

Retain & Grow Customer Base; Improve retention and satisfaction; Achieve KPIs

Industry & Context.

Tech

What They're Looking For.

Must Have

Ability to build rapport and curios to ask questions over the phone, Comfortable with technology and learning new products, Motivated and Ambitious, Persistent and Resilient, Ability to manage multiple priorities and meet deadlines

Nice to Have

passion, potential, willingness to learn

What You'll Do.

Conduct strategic business reviews

Understand customer needs

Drive sales conversations

Pursue relevant products

Maintain relationships

Identify referral opportunities

Manage sales pipeline

How You'll Work.

Communication Scope

Excellent phone presence; Persuasive communication

Free ATS check

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