TJ Maxx
Retail
CustomerEngagementCoordinator
“Customer Engagement Coordinator at TJ Maxx. Skills: Customer experience, Leadership, Training, Sales promotion. Promote excellent customer experience. Oversee Associates at front of store”
Industry & Context.
Able to respond appropriately to changes in direction or unexpected situations
What They're Looking For.
Must Have
1 year retail experience, 6 months of leadership experience, Available to work flexible schedule, including nights and weekends
Nice to Have
understanding of merchandising techniques
What You'll Do.
Promote excellent customer experience
Oversee Associates at front of store
courteous customer service
Promote loyalty programs
Engage and interact with customers
Maintain clean and organized store
Model outstanding customer service
Create positive customer experience
Promote honesty and confidentiality
Train and mentor Associates
Support POS coverage needs
Address customer concerns
Ensure Associates execute tasks
Communicate with management and Associates
Provide and accept feedback
Partner with Management on training
Ensure adherence to policies
Promote credit programs
Support shrink reduction goals
Promote safety awareness
How You'll Work.
Team & Collaboration
Work effectively with peers and supervisors; Communicate accurately and effectively with management and Associates; Partner with Management on Associate training needs
Communication Scope
communication and organizational skills with attention to detail
Applying for this Customer Engagement Coordinator role?
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