Dun & Bradstreet
Operations
CustomerEngagement(Apprentice)
Neural analysis suggests this role is
optimal for Entry candidates.
“Customer Engagement (Apprentice) at Dun & Bradstreet. Skills: Customer engagement, Client relationships. Create and maintain detailed customer profiles. Conduct product demonstrations”
What You'll Achieve.
Improve satisfaction and loyalty
Industry & Context.
Analytical abilities; Problem-solving abilities
What They're Looking For.
Must Have
Bachelor’s or master’s degree, Relevant professional qualification, Written and verbal communication skills, Good analytical and problem-solving abilities, Ability to build and maintain positive client relationships, Ability to collaborate effectively with cross-functional teams, Time management and multitasking skills
Nice to Have
Internship experience, Interest in customer relationship management
What You'll Do.
Create and maintain detailed customer profiles
Conduct product demonstrations
Serve as primary point of contact
Coordinate with internal teams for resolution
Build and maintain client relationships
Monitor product usage
Identify opportunities to increase utilization
Address client feedback effectively
How You'll Work.
Team & Collaboration
Cross-functional teams
Communication Scope
Written communication; Verbal communication
Full Job Description
## Description Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Designation- Operations (Apprentice) Function - Operations SBU - Products Location - Turbhe, Navi MUmbai ## Key Responsitbilities Create and maintain detailed customer profiles, capturing client preferences, needs, and interaction history. Conduct product demonstrations and explain features, content, and functionality of company portals. Serve as the primary point of contact for client queries and coordinate with internal teams for timely resolution. Build and maintain strong client relationships through regular engagement and proactive support. Monitor product usage, identify opportunities to increase utilization, and enhance client value. Address client feedback effectively to improve satisfaction and loyalty. ## Key Requirements Bachelor’s or master’s degree (any discipline) or relevant professional qualification. Open to freshers; internship experience is an added advantage. Strong communication skills (written and verbal). Good analytical and problem-solving abilities. Ability to build and maintain positive client relationships. Experience or interest in customer relationship management is preferred. Ability to collaborate effectively with cross-functional teams. Strong time management and multitasking skills. ## Additional Information All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Plea
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