Bolt. new
CustomerEnablementLead
Neural analysis suggests this role is
optimal for Mid candidates.
“Customer Enablement Lead at Bolt. new. Skills: Customer Enablement, Training, Content creation. Become a Bolt expert. Design and iterate on training programs”
What You'll Achieve.
driving satisfaction; retention; long-term growth; help customers become proficient; empowered users; help users ramp quickly; get the most out of Bolt
Industry & Context.
drive to solve problems creatively
What They're Looking For.
Must Have
3+ years of experience in Customer Enablement, Education, CX, Community, Customer Success, Onboarding, or Solutions Engineering, Proven ability to design and deliver impactful training and enablement content—including recording video tutorials, screen walkthroughs, and polished customer-facing resources, Confident communicator who's comfortable and experienced presenting on live streams, webinars, calls, and occasional events, Basic video editing skills, Data-driven mindset with experience measuring program effectiveness using adoption metrics, engagement data, and customer health signals, understanding of AI tools, prototyping, coding workflows, and technical integrations, Passion for helping others succeed, with a curious mindset and drive to solve problems creatively, High ownership and self-direction—you're comfortable taking initiative and working independently, project management and organizational skills, Experience collaborating cross-functionally, Exceptional verbal and written English communication skills are required
Nice to Have
Background in Product Management, Design, or Engineering
What You'll Do.
Design and iterate on training programs
Create educational content
Help define and track success metrics
Conduct regular onboarding
Provide support with technical questions
Help design scalable programs
Gather and synthesize community feedback
Identify gaps in educational content
How You'll Work.
Team & Collaboration
Experience collaborating cross-functionally; collaborate with the CX team
Communication Scope
Confident communicator; presenting on live streams; webinars; calls; occasional events; Exceptional verbal and written English communication skills
Process & Methodology
project management, organizational skills
Full Job Description
🚀 About Us We’re Bolt.new by StackBlitz! We’re the team that brought you WebContainers, the first-of-its-kind technology that made it possible to run Node.js right inside your browser. That breakthrough kicked off our journey in 2019, and it’s what powers the blazing-fast online IDE used by over 1 million developers every month. But we didn’t stop there. We doubled down on everything we learned and built Bolt.new — the fastest way to go from idea to production without writing traditional code. It’s a next-gen, AI-powered app builder that helps you create, edit, and deploy full-stack web and mobile apps instantly, right in your browser. No installs. No setup. Just smart automation and instant dev environments that let you move at the speed of thought. We’re a fully remote team, globally distributed, deeply collaborative, and seriously passionate about building the future of software development. This is your chance to join a small team with a big vision. If you love shipping fast, solving real problems, and pushing the boundaries of what’s possible, we’d love to meet you. ✨ About This Opportunity As Customer Enablement Lead, you’ll play a critical role in equipping our premium users with the knowledge, resources, and confidence they need to be successful with Bolt. Through onboarding, video content, training, live sessions, and scalable educational programs, you’ll help customers become proficient and empowered users—driving satisfaction, retention, and long-term growth. You’ll be responsible for developing and delivering both 1:1 and 1:many enablement experiences, identifying content gaps, and surfacing key customer insights to the broader team. This role is ideal for someone who thrives at the intersection of education, community, and technical support—and is excited to be a visible, hands-on presence in our user ecosystem. 🛠️ How You'll Contribute Become a Bolt expert and evangelist, with deep knowledge of the product, common edge cases, troubleshooting workflow
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