Agiloft
Technology
CustomerEducationSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Education Specialist at Agiloft. Skills: Customer education, Product adoption, Learning programs. Design scalable customer education content. Create training modules”
What You'll Achieve.
Improve learning programs
Industry & Context.
Problem solving
Quarterly travel, Monthly travel potential
What They're Looking For.
Must Have
2–5 years customer education experience, Experience with CLM platforms, Experience creating customer-facing learning materials, SaaS or enterprise software experience, Facilitation and presentation skills, Experience developing eLearning content, Ability to simplify technical concepts, AI literacy, Organizational skills, Attention to detail, Experience collaborating across teams, Managing projects with competing priorities, Comfort working in evolving environments, Ability to learn software products quickly, Build basic no-code demo environments
Nice to Have
Bachelor's degree or equivalent experience, Visually polished educational materials, Familiarity with adult learning principles, Experience presenting at customer events
What You'll Do.
Design scalable customer education content
Create training modules
Deliver live customer webinars
Deliver instructor-led training
Facilitate hands-on learning experiences
Travel for customer onsite training
Build learning experiences
Collaborate cross-functionally
Identify training gaps
Prioritize customer education initiatives
Translate complex CLM concepts
Use AI-assisted tools
Support scalable content development
Support customer education initiatives
Build demo environments
Maintain demo environments
Contribute to training strategy
Contribute to learning standards
Contribute to templates
Contribute to scalable program development
Track training projects
Manage content updates
Use customer feedback
Use adoption insights
Improve learning programs
How You'll Work.
Team & Collaboration
Cross-functionally; Multiple teams
Communication Scope
Presentation skills
Process & Methodology
Project management
Full Job Description
## Description As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle. Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations. We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day. ## Job Responsibilities What You’ll Do Design and develop scalable customer education content for Agiloft products Create training modules, job aids, walkthroughs, videos, hands-on labs, and other customer-facing learning materials Deli
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