Kaizen Gaming
GameTech
CustomerDueDiligenceAnalyst(SpanishSpeaker)
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optimal for Mid candidates.
“Customer Due Diligence Analyst (Spanish Speaker) at Kaizen Gaming. Skills: Customer Due Diligence, KYC, AML, Compliance. Perform Customer Due Diligence (CDD) checks. Review and validate customer identification”
What You'll Achieve.
ensuring Kaizen’s onboarding, verification and ongoing monitoring controls are performed effectively; meeting internal SLA expectations and quality; strengthen controls and reduce risk
Industry & Context.
analytical and investigative skills; high attention to detail; Ability to interpret customer documentation; identify inconsistencies, fraud indicators, and risk
What They're Looking For.
Must Have
2–5 years of experience in a CDD, KYC, AML, or Compliance, Bachelor's degree in Law, Finance, Risk, Compliance, or a related field, knowledge of standard CDD/EDD requirements, risk-based customer onboarding, analytical and investigative skills, high attention to detail, Ability to interpret customer documentation, identify inconsistencies, fraud indicators, and risk, Excellent verbal and written communication, Ability to manage workload effectively, prioritise tasks, meet deadlines in a high-volume environment, Fluency in Spanish
Nice to Have
relevant Master's Degree, Proficiency in Spanish
What You'll Do.
Perform Customer Due Diligence (CDD) checks
Review and validate customer identification
Manage affordability-triggered CDD reviews
Conduct Enhanced Due Diligence (EDD) reviews
Assess customer risk profiles
Perform ongoing monitoring reviews
Review and resolve alerts linked to CDD triggers
Support the screening process
Gather and compile required information
Maintain accurate case notes
Ensure timely handling of customer verification
Identify process gaps
Assist the MLRO / CDD Team Lead
Support training and knowledge-sharing initiatives
How You'll Work.
Team & Collaboration
coordination with the Responsible Gambling (RG) team; Support the MLRO / CDD Team Lead; Support training and knowledge-sharing initiatives across teams
Communication Scope
Excellent verbal and written communication
Full Job Description
We are Kaizen Gaming Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential? Let’s start with the role As a CDD Analyst, you will handle Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) matters on a daily basis, ensuring Kaizen’s onboarding, verification and ongoing monitoring controls are performed effectively and in line with internal standards and regulatory requirements. As a CDD Analyst, you will: Perform Customer Due Diligence (CDD) checks during onboarding and throughout the customer lifecycle, in line with risk-based requirements; Review and validate customer identification and verification documentation, including source of funds / source of wealth information where applicable; Manage affordability-triggered CDD reviews in coordination with the Responsible Gambling (RG) team when a customer reaches the defined affordability threshold; Conduct Enhanced Due Diligence (EDD) reviews on high-risk customers, including PEPs and customers flagged through internal risk indicators; Assess customer risk profiles and support the Customer Risk Rating process through accurate data capture and sound decision-making; Perform ongoing monitoring reviews, periodic reviews, and event-driven reviews triggered by changes in customer behaviour or risk indicators; Review and resolve alerts linked to CDD triggers (e.g., failed verification, mismatched identity data, high-risk attributes, suspicious document patterns); Support the screening process by investigating p
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