Kaizen Gaming

GameTech

CustomerDueDiligenceAnalyst(SpanishSpeaker)

Malta
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Customer Due Diligence Analyst (Spanish Speaker) at Kaizen Gaming. Skills: Customer Due Diligence, KYC, AML, Compliance. Perform Customer Due Diligence (CDD) checks. Review and validate customer identification”

What You'll Achieve.

ensuring Kaizen’s onboarding, verification and ongoing monitoring controls are performed effectively; meeting internal SLA expectations and quality; strengthen controls and reduce risk

Industry & Context.

GameTech
Problems you'll solve

analytical and investigative skills; high attention to detail; Ability to interpret customer documentation; identify inconsistencies, fraud indicators, and risk

What They're Looking For.

Must Have

2–5 years of experience in a CDD, KYC, AML, or Compliance, Bachelor's degree in Law, Finance, Risk, Compliance, or a related field, knowledge of standard CDD/EDD requirements, risk-based customer onboarding, analytical and investigative skills, high attention to detail, Ability to interpret customer documentation, identify inconsistencies, fraud indicators, and risk, Excellent verbal and written communication, Ability to manage workload effectively, prioritise tasks, meet deadlines in a high-volume environment, Fluency in Spanish

Nice to Have

relevant Master's Degree, Proficiency in Spanish

What You'll Do.

Perform Customer Due Diligence (CDD) checks

Review and validate customer identification

Manage affordability-triggered CDD reviews

Conduct Enhanced Due Diligence (EDD) reviews

Assess customer risk profiles

Perform ongoing monitoring reviews

Review and resolve alerts linked to CDD triggers

Support the screening process

Gather and compile required information

Maintain accurate case notes

Ensure timely handling of customer verification

Identify process gaps

Assist the MLRO / CDD Team Lead

Support training and knowledge-sharing initiatives

How You'll Work.

Team & Collaboration

coordination with the Responsible Gambling (RG) team; Support the MLRO / CDD Team Lead; Support training and knowledge-sharing initiatives across teams

Communication Scope

Excellent verbal and written communication

Full Job Description

We are Kaizen Gaming Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential? Let’s start with the role As a CDD Analyst, you will handle Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) matters on a daily basis, ensuring Kaizen’s onboarding, verification and ongoing monitoring controls are performed effectively and in line with internal standards and regulatory requirements. As a CDD Analyst, you will: Perform Customer Due Diligence (CDD) checks during onboarding and throughout the customer lifecycle, in line with risk-based requirements; Review and validate customer identification and verification documentation, including source of funds / source of wealth information where applicable; Manage affordability-triggered CDD reviews in coordination with the Responsible Gambling (RG) team when a customer reaches the defined affordability threshold; Conduct Enhanced Due Diligence (EDD) reviews on high-risk customers, including PEPs and customers flagged through internal risk indicators; Assess customer risk profiles and support the Customer Risk Rating process through accurate data capture and sound decision-making; Perform ongoing monitoring reviews, periodic reviews, and event-driven reviews triggered by changes in customer behaviour or risk indicators; Review and resolve alerts linked to CDD triggers (e.g., failed verification, mismatched identity data, high-risk attributes, suspicious document patterns); Support the screening process by investigating p

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