Ryder
CustomerDevelopmentManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Customer Development Manager at Ryder. Skills: Sales, Customer Development, Account Management. Manage assigned accounts. Educate customer interest in services”
What You'll Achieve.
Anticipated First-Year Earnings of $40,000 - $50,000
Industry & Context.
Demonstrates problem solving skills
DOT Regulated: No
What They're Looking For.
Must Have
Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required
What You'll Do.
Manage assigned accounts
Educate customer interest in services
Utilize Ryder Sales Process
Maintain customer contact
Develop sales penetration plan
Present Ryder services
Develop customer relationships
Understand customer business
Work with RIL to develop opportunities
Ensure contracted services delivered
Orchestrate productive relationship
Manage customer satisfaction
Conduct customer reviews
Develop competitive knowledge
Contribute to account transition
Supply operational performance information
Learn customer business
Improve industry knowledge
Improve personal growth
How You'll Work.
Team & Collaboration
Work with RIL; Serve as facilitator between customer and Ryder departments or Ryder vendors; Work with Ryder staff; Work with and mentor new sales employees; Work in team concept
Communication Scope
verbal and written communication skills
Full Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking[here](http://ryder.com/job-applicant-privacy-policy)._ _**Job Description**_ : **Summary** The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Base Salary: **$65,000 -** **$75,000** + Lucrative, Performance-Based Uncapped Commission Structure. Anticipated First-Year Earnings of **$40,000** -**$50,000** **Essential Functions** * Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by opportunity for growth and potential for risk. Present Ryder services and capabilities. Develop relationships with all customer buying influences. Develop complete understanding of customers business, goals and objectives. Work with RIL to develop opportunities for the application of those services as appropriate. Serve as facilitator between customer and Ryder departments or Ryder vendors. * Ensure contracted services are delivered to customer. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account. Develop knowledge base of competitive alternatives. Contribute to an effective transition of accounts sold. * Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & operations * Training and improvement of sales skills, industry knowledge and personal growth needs **Additional Responsibilities** * Pe
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