CustomerDelightSpecialist

## Description Pop Quiz: Which phrase sounds most like you? A. “Come on in, I’m so glad you’re here!” B. “I brought snacks, just in case.” C. “Tell me everything. I’m listening.” If you answered, “All of the above!” you might be our ideal candidate for our Customer Delight Specialist position. Aside from having some pretty joyful taste in music, you also radiate positivity—like sunshine or a loving hug. In fact, if you were a candle scent, you’d be “fresh baked cookies” or “cinnamon spice” because you’re warm, inviting, and make people feel right at home. You have a natural knack for hospitality, which is why one of your favorite things to do is delight everyone you meet! If you relate to any or all of the above, you’re not afraid to truly put yourself in other people’s shoes, and you’re enthusiastic about the prospect of working with us every day to ensure that our Siete community feels seen, loved, heard, and cared for—we’d love to chat. ## About You The small stuff truly matters to you. You’re the person who can find every typo, taste every flavor note in a dish or cup of coffee, and read a room (or a chat!) like a social whiz. Known for being great with words, you’re articulate and well-spoken. And your ability to take words and create meaningful messages is magical. Plus, you’ve got a PUN-derful sense of humor! The extra mile” is a metric you use for everything you do, and you go it every time. You want people to feel heard and seen, always. Whether you’re cracking the daily Wordle, piecing together a puzzle, organizing a group chat plan, or finding the fastest way through a tricky situation, you have a natural talent for figuring things out. You love working with a team (Juntos es Mejor!), but you also value time to reflect, focus, and create on your own. “Reflection makes for better collaboration,” you always say! You’re the kind of person who leads with heart and follows through with purpose. From big projects to small moments of support, you know how to mak