Alcon
CustomerData&PricingAdministratorGEM
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optimal for Entry candidates.
“Customer Data & Pricing Administrator GEM at Alcon. Skills: customer accounts, pricing data, data accuracy, process improvements. Set up and maintain customer accounts and pricing data. Ensure data is accurate, complete, and up to date”
What You'll Achieve.
Customers are set up correctly from day one; Pricing is fair, transparent, and dispute-free; The business operates efficiently and compliantly; Your work directly impacts invoicing, payments, and reporting; Avoid disputes and protect business performance
Industry & Context.
solving problems; problem-solving skills
What They're Looking For.
Must Have
1–2 years’ experience in data, operations, or administration roles, Bachelor’s Degree in Business, Marketing, or Science/Engineering, Comfortable with Excel and working with data, attention to detail, Clear communication skills (Greek & English), A mindset of ownership, curiosity, and continuous improvement
Nice to Have
Exposure to SAP or similar systems is a plus
What You'll Do.
Set up and maintain customer accounts and pricing data
Ensure data is accurate
Perform validation checks (Bona Fide)
Keep pricing and commercial terms aligned
Investigate pricing issues and fix them
Support promotional setups
Contribute to process improvements and projects
How You'll Work.
Team & Collaboration
Partner closely with Sales, Finance, and Customer teams; cross-country collaboration; cross-functional teams across different countries
Communication Scope
Clear communication skills (Greek & English)
Process & Methodology
Contribute to process improvements and projects
Full Job Description
Accelerate your career with a 2-year full-time contract designed to give you hands-on experience in core business operations, data management, and cross-country collaboration. As a Customer Data & Pricing Specialist, you’ll play a key role in keeping our business running smoothly behind the scenes. From setting up new customers to ensuring pricing accuracy, you’ll be the go-to person making sure everything is correct, compliant, and ready to go. This role is perfect if you enjoy working with systems, collaborating across teams, and seeing the direct results of your work in everyday operations. Every product, every order, every customer interaction starts with accurate data. Your work ensures: * Customers are set up correctly from day one * Pricing is fair, transparent, and dispute-free * The business operates efficiently and compliantly **What You’ll Be Doing** * Set up and maintain **customer accounts and pricing data** across systems (ERP & CRM) * Make sure data is **accurate, complete, and up to date** —your work directly impacts invoicing, payments, and reporting * Perform **validation checks (Bona Fide)** to ensure customers meet required standards before activation * Partner closely with **Sales, Finance, and Customer teams** to resolve queries and improve data quality * Keep pricing and commercial terms aligned to avoid disputes and protect business performance * Investigate pricing issues, identify root causes, and fix them at the source * Support **promotional setups, reporting, and data clean-up activities** * Contribute to **process improvements and projects** that enhance how we manage data * Act as a trusted point of contact for questions related to customer data and pricing **What You’ll Bring to Alcon** * 1–2 years’ experience in data, operations, or administration roles * Bachelor’s Degree in Business, Marketing, or Science/Engineering * Exposure to SAP or similar systems is a strong plus * Comfortable with Excel and working with data * Strong attent
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