CustomerCareSpecialistwithSpanish

\Would you like to build a career in a leading multinational IT company? We are looking for a spirited, **Spanish-speaking Customer Care Specialist** who's ready to dive into the exciting world of cloud communications. You don't need previous experience – just bring your energy, willingness to learn, and readiness to work in a dynamic environment. By joining us, you'll be right at the heart of our mission to Connect, Engage, and Smile, making sure every interaction leaves a lasting positive impression. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. **What will you do at MMDSmart?** * Communicate with customers and help solve their problems and concerns; * Report issues to neighboring teams: account managers, technical specialists, developers; * Coordinate and monitor the problem-solving process, and receive feedback from the client and neighboring teams. **Requirements** **You are a perfect match if you have:** * Proficiency in **Spanish** (Upper-Intermediate level); * Proficiency in English (Upper-Intermediate level); * Resilience under pressure; * Familiarity with Microsoft Office and Google Docs; * A keen appetite for learning and self-improvement; * Experience in a Customer Support field will be an added advantage; * Working schedule Mon-Fri 1pm - 9pm (EEST), schedule during training period will be different; **Benefits** Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: **Your Wellness:** Access to mental health programs, comprehen