Nvent
CustomerCareSpecialistwithGerman
“Customer Care Specialist with German at Nvent. Skills: Customer success, Order processing, Data management. Manage and process incoming orders. Update database with customer data”
What They're Looking For.
Must Have
MBO working and thinking level, English and German advanced level
Nice to Have
Previous experience in international customer-oriented environment, Experience with ERP or CRM systems
What You'll Do.
Manage and process incoming orders
Update database with customer data
Add and change customer data
Perform compliance screening
Manage agreed discounts
Create and register contracts
Keep contract information up to date
Inform sales about agreement status
Provide sales organization system support
Answer questions per mail or Teams
Handle helpdesk tickets
Gather company information for registrations
Complete supplier registrations and questionnaires
Create database for future requests
Request and implement system changes
How You'll Work.
Team & Collaboration
Working with sales colleagues; Sales organization support
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