Nvent

CustomerCareSpecialistwithGerman

$6–13k Warsaw, Poland FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Care Specialist with German at Nvent. Skills: Customer success, Order processing, Data management. Manage and process incoming orders. Update database with customer data”

What They're Looking For.

Must Have

MBO working and thinking level, English and German advanced level

Nice to Have

Previous experience in international customer-oriented environment, Experience with ERP or CRM systems

What You'll Do.

Manage and process incoming orders

Update database with customer data

Add and change customer data

Perform compliance screening

Manage agreed discounts

Create and register contracts

Keep contract information up to date

Inform sales about agreement status

Provide sales organization system support

Answer questions per mail or Teams

Handle helpdesk tickets

Gather company information for registrations

Complete supplier registrations and questionnaires

Create database for future requests

Request and implement system changes

How You'll Work.

Team & Collaboration

Working with sales colleagues; Sales organization support

Full Job Description

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: * Manage and process incoming orders in our ERP system on a daily basis, while keeping an eye on the workload and managing the deadlines; * Update the database in the ERP with new and existing customer data such as; * Customer Information, add and change of customer data, compliance screening * Pricing * Agreed discounts * Create and register various contracts for all Sales units. But also keeping all contract information up to date and inform our Sales colleagues about the current status of an agreement of if changes occur; * Offer Sales system support to the sales organization. This includes answering questions per mail or on Teams as well as handling helpdesk tickets; * Gather information throughout the company to complete supplier registrations and questionnaires and creating a database on which this information is available for future requests. * Request and implement changes to systems for Sales. **YOU HAVE:** * MBO working and thinking level, obtained through education, internships, side projects or practical experience. We welcome starters, students and early-career professionals who are eager to learn and grow. * Language skills: English and German, advanced level * Strong communication skills and a friendly, positive attitude; * Team-oriented and supportive in working with others; * Previous experience in an international and customer-oriented environment is a plus * You are comfortable working with digital tools and systems, or eager to learn them quickly. * Experience with ERP or CRM systems is a plus, but not required — we value adaptability, curiosity and a willingness to learn new ways of working. **WE OFFER:** * Christmas and holiday contribution * Private health care * Lunch

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