Crewmeister
SaaS
CustomerCareSpecialist(m/w/d)
“Customer Care Specialist (m/w/d) at Crewmeister. Skills: Customer success, Product knowledge. Understand product deeply. Find optimal solutions for customer use cases”
Industry & Context.
Find optimal solutions
What They're Looking For.
Must Have
High School diploma or Abitur, Very good German skills (min. C1)
Nice to Have
Apprenticeship or degree is a plus, English skills are an advantage, Previous experience in a small company, Experience in time tracking or scheduling
What You'll Do.
Understand product deeply
Find optimal solutions for customer use cases
Provide support via phone
Qualify customer inquiries for further processing
Identify upselling potential in existing customers
Introduce new products and features
Identify process and tool improvement potential
How You'll Work.
Team & Collaboration
Work in a team
Communication Scope
Written communication; Verbal communication
Applying for this Customer Care Specialist (m/w/d) role?
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How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Crewmeister?
Real rants from real employees. Read before you apply.