Destination Knot
Travel & Hospitality
CustomerCareRepresentative–Travel&Hospitality
“Customer Care Representative – Travel & Hospitality at Destination Knot. Skills: customer service, hotel bookings, client assistance. Assist clients in selecting and booking hotel accommodations. Provide accurate information on hotel amenities, pricing, and availability”
Industry & Context.
What They're Looking For.
Must Have
communication and customer service skills, Friendly, professional demeanor and positive attitude, Comfortable working independently and managing time effectively, Basic computer skills and a reliable internet connection, Interest in travel and helping clients plan memorable stays
Nice to Have
Previous experience in customer service, hospitality, or sales is a plus but not required
What You'll Do.
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities
Respond promptly and professionally to client inquiries via phone
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings
Attend virtual training sessions and team meetings
How You'll Work.
Team & Collaboration
Collaborate with team members to ensure seamless client experiences
Communication Scope
communication and customer service skills; professional demeanor
Applying for this Customer Care Representative – Travel & Hospitality role?
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ANONYMOUS · UNFILTERED
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