OLG
CustomerCare&OperationsCoordinator
“Customer Care & Operations Coordinator at OLG. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Provide day-to-day coordination and executive administrative support. Coordinate travel and expense management activities”
Industry & Context.
Problem-solving and sound judgment
What They're Looking For.
Must Have
Post-secondary education in Business Administration or a related field, or equivalent experience, knowledge of administrative coordination, including calendar management, meeting coordination, correspondence, and document preparation, Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Experience using project management tools to manage timelines and support team deliverables, Minimum 1 year of experience in an administrative, executive support, or coordinator role, Experience supporting senior leaders and managing multiple priorities effectively
Nice to Have
Familiarity with Microsoft Dynamics 365 Finance and Operations is an asset, Understanding of customer service and operational support environments, with proven adaptability in fast-paced settings, Awareness of risk and compliance considerations, particularly in regulated environments, Experience in customer service, operations, or regulated environments is an asset
What You'll Do.
Provide day-to-day coordination and executive administrative support
Coordinate travel and expense management activities
Assist in the preparation and consolidation of reports
and coordinate logistics for team meetings
Schedule and coordinate meetings and events
Track department-specific initiatives and activities
and maintain correspondence and business documents
Manage departmental financial and administrative processes
Support committees and working groups
Support and execute special projects and departmental initiatives
How You'll Work.
Communication Scope
Effective written and verbal communication
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