Customer Banking Specialist
Financial Services
CustomerBankingSpecialistNorthpark(25hours/week)
“Customer Banking Specialist - Northpark (25 hours/week) at Customer Banking Specialist. Skills: Customer service, Financial needs assessment, Product sales. Build personal connection with customers. Help customers use technology”
What You'll Achieve.
Deliver outstanding outcomes for customers
Industry & Context.
Find right solutions
What They're Looking For.
Must Have
Ability to ask right questions, Find right solutions, Act with integrity, Place customer at centre, Work independently, Refer customers to specialists, Work in busy retail environment, See big picture for customers, Provide holistic solutions
Nice to Have
Passion for service excellence, Genuine passion for customer, Doing right thing for customer
What You'll Do.
Build personal connection with customers
Help customers use technology
Respond to transactional needs
Complete Financial Health Checks
Process personal loan applications
Process credit card applications
Call customers to build rapport
Invite customers for appointments
Adhere to bank processes
Reconcile transactions accurately
Review customers' financial positions
Engage with customers
Participate in community events
Look out for team safety
Capture customer feedback
Correct service breaks
Drive service improvement
How You'll Work.
Team & Collaboration
Collaborate with Branch Manager; Collaborate with colleagues
Communication Scope
Meaningful conversations
Applying for this Customer Banking Specialist - Northpark (25 hours/week) role?
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