Commonwealth Bank Group
Banking
CustomerBankingSpecialist
“Customer Banking Specialist at Commonwealth Bank Group. Skills: Customer service, Banking transactions, Customer engagement. Assist customers with general banking transactions. Answer customer questions and queries”
What You'll Achieve.
Drive improvement
Industry & Context.
Problem solving attitude; Curiosity in finding the right solutions
What They're Looking For.
Must Have
A passion for delivering outstanding customer service with every interaction, The ability to have great conversations and confidence to ask challenging questions, Problem solving attitude and curiosity in finding the right solutions, An open approach to learning new things and goal oriented, An ability to work collaboratively as a team to deliver a seamless customer experience
What You'll Do.
Assist customers with general banking transactions
Answer customer questions and queries
Build personal connection with customers
Work with customers to use technology
Complete Financial Health Checks
Process applications for loans and credit cards
Capture customer feedback
Take action to correct service breaks
How You'll Work.
Team & Collaboration
Work with customers to use in-branch technology and digital banking options; Work with customers to use our in-branch technology and digital banking options; Work with customers to use our in-branch technology and digital banking options
Communication Scope
Great conversations; Meaningful conversations
Applying for this Customer Banking Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Commonwealth Bank Group?
Real rants from real employees. Read before you apply.