CustomerBankingSpecialist

**Customer Banking Specialist - Ayr Branch (contract)** Please note: Rosters are predetermined, please ensure you can cover the below roster before applying * Part time - contract role until November 2026) * 20 hours per week * 9.30am - 1.30pm Monday - Friday **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology. What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us. **See yourself in our team** As a **Customer Banking Specialist** in our **Ayr Branch** , you will: * Deliver a seamless experience by responding to customers’ transactional banking needs. * Process a range of transactions, including deposits, withdrawals, transfers, bank cheques and CommFX. * Conduct financial health checks to understand customers’ needs and identify opportunities for tailored products and services. * Assist with cash handling and ATM procedures. * Educate customers on in-branch technology and digital banking solutions, demonstrating how these tools can simplify their banking. * Follow the Bank’s processes and procedures, ensuring accurate reconciliation of transactions, reviewing financial positions and upholding our strong risk culture. * Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice. * Handle enquiries, maintain accounts and process applications for credit products. * Problem-solve effectively, providing solutions while championing compliance and risk management practices **We’re interested in hearing from peop