CustomerBankingSpecialist

__Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster__ **Part Time Roster (30.25 hours per week):** * Monday: 9.15am - 4.00pm * Tuesday: 9.30am - 4.00pm * Wednesday: 9.30am - 4.00pm * Thursday: 9.30am - 4.00pm * Friday: 9.30am - 4.00pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology. What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us. **See yourself in our team** As the Customer Banking Specialist in our **North Sydney Branch** , you’ll: * Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice * Support customers with enquiries, maintenance on accounts and process applications for credit products * Complete Financial Health Checks to assess customers’ financial needs and identify any changes * Provide options for the customer through education & demonstration of our in-branch technology and digital banking options * Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture **We’re interested in hearing from people who have** * Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality * Excellent communication skills & the ability to articulate financial terms in a clear way * The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of