Micron Technology
Semiconductor
CustomerandSystemEnablementEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer and System Enablement Engineer at Micron Technology. Skills: System enablement, System bring-up, System debugging, AI-assisted development. Drive early system bring-up. Perform power-on”
Industry & Context.
Triage; Debug; Root-cause analysis; Failure analysis; Troubleshooting
What They're Looking For.
Must Have
Extensive computer hardware experience, x86 and/or ARM platforms experience, Intel/AMD ecosystems experience, DRAM and memory modules experience, Hands-on system bring-up, BIOS/UEFI interaction experience, Low-level system debugging experience, Understanding of lab and debug equipment, Experience developing engineering software, Experience using engineering scripts, Python experience, Linux experience, UEFI shell experience, SQL experience, C experience, C++ experience, Practical AI-assisted development tools experience, Bachelor's degree or higher, 3–5+ years systems experience, 3–5+ years validation experience, 3–5+ years enablement experience, 3–5+ years development role experience
Nice to Have
Validation experience, Enablement experience, Advanced computer system architecture knowledge, Advanced memory subsystems knowledge, Advanced DRAM operation knowledge, Experience working directly with customers, Ability to multitask, Manage priorities ability, Produce clear technical documentation, Attention to detail, Experience developing internal tools, Experience developing internal frameworks
What You'll Do.
Drive early system bring-up
Perform BIOS/UEFI enablement
Perform memory initialization
Triage system failures
Debug system failures
Root-cause system failures
Triage memory failures
Debug memory failures
Root-cause memory failures
Root-cause BIOS failures
Develop system-level tools
Refine system-level tools
Maintain system-level tools
Develop system-level scripts
Refine system-level scripts
Maintain system-level scripts
Develop system-level workflows
Refine system-level workflows
Maintain system-level workflows
Design structured experiments
Support system characterization
Support margin analysis
Support large-scale data collection
Employ AI-assisted development tools
Accelerate tool development
Accelerate test automation
Accelerate documentation
Analyze system behavior
Characterize performance
Characterize reliability
Present technical data
Present recommendations
Work with diverse engineers
Work with technicians
Work with project managers
Establish capability for qualification
Establish capability for customer readiness
Collaborate with business groups
Collaborate with application engineering
Collaborate with DRAM product engineering
Collaborate with validation teams
Collaborate with customer-facing organizations
Direct collaboration with external System Enablers
Direct collaboration with customers
Support system bring-up
Support enablement phases
Liaise with Micron internal engineering labs
Provide technical support to Micron internal engineering labs
Liaise with validation teams
Provide technical support to validation teams
Liaise with customer lab environments
Provide technical support to customer lab environments
Perform system-level failure analysis
Perform root cause analysis
Implement system characterization activities
Implement memory characterization activities
Implement margin testing
Implement performance analysis
Implement platform comparisons
Maintain system tools
Develop system automation
Maintain system automation
Develop system dashboards
Maintain system dashboards
Improve repeatability
Contribute to engineering documentation
Contribute to training materials
Contribute to best-practice guides
Support customer lab engagements
Provide onsite debug assistance
Provide remote debug assistance
Provide bring-up assistance
Provide technical reviews
How You'll Work.
Team & Collaboration
External System Enablers; Customers; Micron internal engineering labs; Validation teams; Customer lab environments; Business groups; Application engineering; DRAM product engineering; Customer-facing organizations; Diverse group of engineers; Technicians; Project managers
Communication Scope
Technical data presentation; Technical documentation
Full Job Description
**Our vision is to transform how the world uses information to enrich life for _all_. ** Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. ## **Day-to-Day Functions May Include** • Driving early system bring-up activities, including power-on, BIOS/UEFI enablement, and memory initialization on new platforms. • Triage, debug, and root-cause system, memory, and BIOS-related failures observed during development, validation, and customer engagements. • Developing, refining, and maintaining system-level tools, scripts, and workflows to improve enablement efficiency, debugging, and data collection. • Designing structured experiments and rollout plans to support system characterization, margin analysis, and large-scale data collection. • Employing modern AI-assisted development tools (such as Microsoft Copilot and Claude Code) to accelerate tool development, test automation, analysis, and documentation. • Analyzing test data and system behavior to characterize performance, reliability, and margin across platforms, configurations, and workloads. • Presenting technical data, findings, and recommendations to customers, partners, and internal stakeholders. • Working with a diverse group of engineers, technicians, and project managers to establish capability for initial qualification and customer readiness. Collaborating with teams across Micron, including business groups, application engineering, DRAM product engineering, validation, and customer-facing organizations. ### ## Responsibilities and Tasks • Direct collaboration with external System Enablers and customers (Intel, AMD, ARM, ODMs, OEMs, etc.) during system bring-up, debug, and enablement phases. • Liaison and technical support provider for Micron internal engineering labs, validation teams, and customer lab environments. • Perform system-level failure
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