CustomerAcquisitionManager,Startups

AWS is expanding its North American Outbound Customer Acquisition Sales team in Austin. As a Customer Acquisition leader, you'll manage a team of representatives to generate high-quality sales opportunities and accelerate customer growth. You'll collaborate with cross-functional teams to drive AWS service adoption and market expansion. Your role involves strategic planning, stakeholder management, and developing early career talent through coaching and mentoring. You'll focus on helping your team exceed KPIs, build sales and leadership skills, and advance within AWS Global Sales. This position is crucial for pipeline generation, customer acquisition, and fostering a talent development flywheel across the organization. Success will be measured by building an operationally excellent team. You will rely on data and analysis provided by operations teams, but also self-generated, to dive deep into performance trends and inform decisions to produce successful outcomes. As a manager, you will be responsible for upholding Amazon’s goal of Striving to be Earth’s Best Employer through effective hiring, people management, coaching, and culture building. Key job responsibilities * Manage team in building qualified sales pipeline through prospecting and early customer conversations. * Identify challenges and develop scalable solutions for the team and broader organization. * Coach and develop early career talent in sales skills and Amazon Leadership Principles. * Act as a trusted advisor on Customer Acquisition to sales leaders and cross-functional teams. * Manage team performance against KPIs including outbound calls, meetings scheduled, and opportunity creation. * Continuously develop technical knowledge and understanding of customer business issues. * Contribute to broader Customer Acquisition initiatives like culture-building and new tool piloting A day in the life * Thinks of themselves as a “coach” and spends 50% of day developing employees * Adaptive management style, able