GFiber
internet services
CustomerAcquisitionManagerll,OutsideSalesRepresentative
Neural analysis suggests this role is
optimal for Mid candidates.
“Customer Acquisition Manager ll, Outside Sales Representative at GFiber. Skills: Customer Acquisition Management, Outside Sales, Team Leadership, Sales Strategy Development, Community Engagement. Develop and manage the day-to-day execution of the market-level strategy for residential sales channels. Lead a team towards achieving sales goals required for customer growth”
What You'll Achieve.
Achieving sales goals for customer growth; Exceeding SLA targets for field escalation resolution
Industry & Context.
Identifying and communicating systemic areas of improvement; Initiating changes to improve field escalation resolution and exceed SLA targets; Interpreting and synthesizing complex local market intelligence and sales data; Distributing critical insights and recommendations
Not eligible for immigration sponsorship
What They're Looking For.
Must Have
Bachelor's degree or equivalent practical sales or business experience, 3 years of door to door (D2D) sales experience, 2 years of experience leading or managing a sales team including onboarding, training, and coaching, Experience with CRM tools (Salesforce, Hubspot, etc.), Experience with spreadsheet software (e.g., Excel, Google Sheets) for data organization, analysis, and generating insights to inform sales performance, operational improvements, and make informed business decisions, Experience using concise and organized written and verbal communication to persuade and update internal and external stakeholders regularly
Nice to Have
Experience building and motivating direct sales teams and/or managing sales vendor teams in the telecom industry, Experience working with multiple cross-functional partners and stakeholders to achieve business targets and goals, Experience managing daily operations, projects, and tasks to completion with minimal guidance, Experience managing a variety of extended workforce teams to achieve business goals
What You'll Do.
Develop and manage the day-to-day execution of the market-level strategy for residential sales channels
Lead a team towards achieving sales goals required for customer growth
Work cross-functionally with local teams to support customer satisfaction efforts
Ensure field escalations are resolved in a timely manner
Independently manage and lead a high-performing team of Direct Sales Reps
Ensure delivery of team objectives and results
and enable sales reps on the team by designing data-driven plans
structured 1:1 and team meetings
Identify and communicate systemic areas of improvement for the business
Proactively lead cross-functional efforts with the Tech Ops team and other partners to initiate changes agreed upon by leads to improve field escalation resolution and exceed SLA targets
Drive strategy by independently engaging with chambers of commerce and community organizations to secure high-impact partnerships that deepen community ties and directly contribute to local and regional objectives
Interpret and synthesize complex local market intelligence and sales data
Distribute critical insights and recommendations that influence the mission and strategy of the local Head of Sales and Regional Leadership
How You'll Work.
Team & Collaboration
Cross-functional collaboration with local teams; Cross-functional efforts with the Tech Ops team and other partners; Working with multiple cross-functional partners and stakeholders (preferred)
Communication Scope
Concise and organized written communication; Concise and organized verbal communication; Persuading internal and external stakeholders; Updating internal and external stakeholders
Process & Methodology
Managing daily operations, projects, and tasks to completion with minimal guidance (preferred)
Full Job Description
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least June, 5, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. This role is not eligible for immigration sponsorship. Role Description As a Customer Acquisition Manager (CAM), you will help develop and manage the day-to-day execution of the market-level strategy for residential sales channels. You will be charged with leading a team towards achieving the sales goals required for customer growth. You will also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner. In this role, you'll: Independently manage and lead a high-performing team of Direct Sales Reps, ensuring delivery of team objectives and results. Develop, train, and enable the sales reps on your team by designing data-driven plans and holding regular, structured 1:1 and team meetings. Identify and communicate systemic areas of improvement for the business, proactively leading cross-functional efforts with the Tech Ops team and other partners to initiate changes agreed upon by leads to improve field escalation resolution and exceed SLA targets. Drive strategy by independently engaging with chambers of commerce and community organizations to secure high-impact partnerships that deepe
Applying for this Customer Acquisition Manager ll, Outside Sales Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about GFiber?
Real rants from real employees. Read before you apply.