CARQUEST
automotive after-market
CustomerAccountManager
“Customer Account Manager at CARQUEST. Skills: Sales, Customer service, Automotive parts knowledge. Sell automotive products. Oversee selling of automotive products”
What You'll Achieve.
Achieve personal and store sales goals; Achieve service objectives; Achieve all agreed upon goals for assigned accounts; Strengthen market position of the company; Ensure customer expectations are met concerning product availability, accuracy, and delivery timelines
Industry & Context.
Advanced automotive problem resolution
Ability to work an assortment of days, evenings, and weekends, Ability to travel overnight occasionally, Vehicle for business travel, Ability to lift and/or move up to 50 pounds, Ability to lift and/or move up to 100 pounds, Specific vision abilities required, Ability to adjust focus
What They're Looking For.
Must Have
Proven advanced selling skills, Advanced parts knowledge, Advanced automotive problem resolution, Working knowledge of automotive systems, Traditional automotive aftermarket knowledge, Microsoft Word, Microsoft Excel, Ability to review and analyze business reports, Valid driver's license, Clean driving record, Fleet safety certified
Nice to Have
Microsoft PowerPoint, Associate's degree or equivalent from a two-year college or technical school, Bilingual language skills
What You'll Do.
Sell automotive products
Oversee selling of automotive products
Help customers succeed
Grow business and profitability
Implement new Commercial Sales programs
Support current programs
Visit assigned accounts
Develop sales approaches
Identify customer needs
Maintain account sales call activity database
Ensure realistic customer expectations
How You'll Work.
Team & Collaboration
Collaborate with General Managers; Collaborate with District leaders; Partner with Store and business partners; Contribute to a collaborative team; Build relationships with customers; Build relationships with peers; Build relationships with upper management
Communication Scope
Effective communication; Solid presentation skills; Verbal communication skills; Written communication skills; Ability to write reports; Ability to write business correspondence
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