Muck Rack
SaaS platform for public relations and communications professionals
CustomerAccountExecutive
Neural analysis suggests this role is
optimal for Mid candidates.
“Customer Account Executive at Muck Rack. Skills: expansion revenue, cross-sell, upsell. drive expansion revenue by identifying and closing cross-sell and upsell opportunities within existing accounts. Build and close a pipeline of expansion opportunities across existing SMB”
What You'll Achieve.
drive expansion revenue; drive revenue growth through execution and customer relationships
Industry & Context.
up to 10% travel for team collaboration, customer engagements, and company events, attendance at our annual company offsite (typically held in Mexico) is expected
What They're Looking For.
Must Have
driven and results-oriented
What You'll Do.
drive expansion revenue by identifying and closing cross-sell and upsell opportunities within existing accounts
Build and close a pipeline of expansion opportunities across existing SMB
How You'll Work.
Team & Collaboration
partnering with Customer Success
Full Job Description
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re growing quickly, and we’re looking for a driven and results-oriented Customer Account Executive to join our team and focus on expanding revenue within our existing customer base. As a Customer Account Executive, your mission will be to drive expansion revenue by identifying and closing cross-sell and upsell opportunities within existing accounts. This is a great opportunity for someone who enjoys partnering with Customer Success, owning a pipeline, and driving revenue growth through strong execution and customer relationships. What you’ll do: Build and close a pipeline of expansion opportunities across existing SMB we may ask you for supplemental information or require an additional step before making a final decision. Intro call with a member of our Talent Team A video interview with the Hiring Manager Live working session Panel interviews with executive team members Travel & Team Engagement Expectations This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of
Applying for this Customer Account Executive role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Muck Rack?
Real rants from real employees. Read before you apply.