Freedom Power

home electrification

CustomerAccountCoordinator

Austin, Texas, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Account Coordinator at Freedom Power. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Oversee all customer accounts for project readiness. Assist with AHJ, HOA, and Utility interconnection/rebates”

Industry & Context.

home electrification
Eligibility Requirements

Availability to work on-site, Light lifting, under 15, Light carrying, under 15, Straight Simple Walking, Sitting, Operating office, Operating motor, Ability to Identify, Hearing (with aid), Ability to, Ability to, Ability to, Travel by car 10% of, Inside, Working closely with, Working alone

What They're Looking For.

Must Have

Adobe Acrobat, Microsoft Office, Excel, Word, excellent verbal and written communication skills

Nice to Have

Bachelor’s degree, Prior solar/construction experience

What You'll Do.

Oversee all customer accounts for project readiness

and Utility interconnection/rebates

Submit architectural improvement requests to AHJ

Submit interconnection requests to utilities

Ensure timely processing of applications

Track and submit payments/receipts to Accounting

Provide project status updates to teams

Communicate project details with Sales and Operations

How You'll Work.

Team & Collaboration

Act as a point of contact for Sales and other Departments; Work with Customer Care, Resolutions, Operations, and Sales teams; Communicate with Sales and Operations teams; Work in collaboration with Senior Customer Account Coordinators and Supervisors; Collaborate on-site with Regional Operations Manager

Communication Scope

excellent verbal and written communication skills; verbal and written communication skills

Process & Methodology

Project Management skills

Full Job Description

## Description Join the Energy Revolution: Power Your Career with Freedom Power! Tired of the status quo? So are we. Freedom Power is leading the charge in the rapidly expanding world of home electrification. We’ve unified the expertise of Freedom Solar and Freedom HVAC to become a complete whole-house energy provider, and we're looking for passionate individuals to join our unstoppable team. This is more than a job; it’s a mission to achieve Energy Empowerment for our customers. We offer the full spectrum of solutions—from cutting-edge solar and battery storage to high-efficiency HVAC, generators, and innovative Power Plans. You’ll be joining the same local, Texas-rooted teams committed to customer-first excellence, but with a massive new opportunity for growth and impact. If you want to build a rewarding career by helping homeowners take control of their energy, slash their bills, and stay protected no matter what—your future starts here. We take great pride in living by these 6 core values:  Pride in Quality Craftsmanship  Go Above and Beyond  Put People First  Have a Humble Heart  Give a Damn  Shoot Straight  The Customer Accounts Coordinator is responsible for overseeing all customer accounts in regard to getting projects ready for installation. In addition, the Customer Accounts Coordinator is responsible for any duties that are assigned to them by the Customer Account Management Manager. This role must have a solid understanding of the requirements needed for getting projects ready for installation and strong project management skills. This Customer Account Coordinator will report to the Customer Account Management Manager. ## Essential Functions and Duties ● Assisting in all things AHJ, HOA, and Utility interconnection/rebates related. ● Acting as a point of contact for all Sales and other Department questions and inquiries. ● Submitting architectural improvement requests to AHJ, HOAs, (homeowner’s associations) and POAs (property owners associations) for so

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