CustomerAccountAnalyst

**Date Posted:** 2026-06-01 **Country:** United States of America **Location:** US-AZ-PHOENIX-1007 ~ 1007 E University Dr ~ 1007 E UNIVERSITY DR **Position Role Type:** Hybrid **U.S. Citizen, U.S. Person, or Immigration Status Requirements: ** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Security Clearance Type:** None/Not Required **Security Clearance Status:** Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. At our Phoenix Maintenance, Repair, and Overhaul (MRO) facility, we specialize in the repair and support of critical electronic components that keep aircraft operating safely and efficiently around the world. As a Customer Account Analyst, you will serve as a liaison between our customers and internal operations teams, ensuring repair orders move seamlessly through the process while delivering an exceptional customer experience. **What You Will Do** * Serve as a point of contact for customers, providing timely communication and exceptional service throughout the repair process. * Manage a high volume of repair orders, overseeing 200+ active orders at any given time while maintaining accuracy and responsiveness. * Coordinate daily with cross-functional teams including Operations