bet365
Sports & Fitness
CustomerAccountAdvisorEnglishC1
“Customer Account Advisor - English C1 at bet365. Skills: Customer support, Customer service. Deliver exceptional support to US customers. Engage with customers during peak times”
What You'll Achieve.
Ensuring a positive customer experience
Industry & Context.
Problem-solving capabilities
Engaging evenings, weekends, and holidays
What They're Looking For.
Must Have
C1 English level, Maintain compliance with licensing requirements
Nice to Have
Individual and team collaboration skills, Keen listening skills, A passion for delivering outstanding customer service, Eagerness to expand personal knowledge and skills, Proficiency in multitasking, Innovative problem-solving capabilities, Efficient typing, literacy, and numeracy skills
What You'll Do.
Deliver exceptional support to US customers
Engage with customers during peak times
Provide support through chat
Investigate customer inquiries
Coordinate with various departments
Escalate within Customer Service team
Address customer requests and complaints
Conduct internal tasks to improve customer perception
Demonstrate understanding of policies
Advocate for responsible gaming
How You'll Work.
Team & Collaboration
Individual and team collaboration; Coordinating with departments
Communication Scope
Verbal communication; Written communication
Applying for this Customer Account Advisor - English C1 role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about bet365?
Real rants from real employees. Read before you apply.