Hewlett Packard Enterprise
CustomProjectManager–SupportServicesDelivery
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Custom Project Manager – Support Services Delivery at Hewlett Packard Enterprise. Skills: Project management, Client engagement, Cross-functional coordination. Scope custom support projects. Plan custom support projects”
What You'll Achieve.
Deliver on time; Deliver within budget; Deliver to specifications; Ensure accurate inventory records; Ensure timely financial processing; Ensure customer satisfaction; Meet company standards; Meet client specifications
Industry & Context.
Problem-solving; Issue resolution; Risk mitigation
What They're Looking For.
Must Have
2+ years experience in project management
Nice to Have
First Level University degree in any discipline or similar experience in Project Management, Project Management certification, client-facing skills and ability to manage multiple stakeholders, Experience with inventory management and entitlement tracking systems
What You'll Do.
Scope custom support projects
Plan custom support projects
Execute custom support projects
Close custom support projects
Deliver bespoke support solutions
Manage inventory requests
Track customer assets
Conduct inventory true-ups
Manage customer entitlements
Resolve entitlement discrepancies
Coordinate billing activities
Review purchase orders
Process financial transactions
Monitor case management issues
Identify potential escalations
Collaborate with technical support
Collaborate with engineering
Collaborate with operations
Collaborate with sales teams
Lead customer-facing meetings
Participate in customer meetings
Lead internal support meetings
Participate in internal meetings
Identify project risks
Identify project issues
Develop mitigation strategies
Resolve project challenges
Maintain project documentation
Provide status updates
Ensure project artifacts are complete
Monitor project output
Guarantee delivery meets standards
Identify process improvement opportunities
Refine support delivery methodologies
How You'll Work.
Team & Collaboration
Technical support teams; Engineering teams; Operations teams; Sales teams; Internal support teams; Customer-facing meetings; Internal support meetings
Communication Scope
Client communication; Stakeholder communication; Status reporting
Process & Methodology
Project planning, Resource planning, Timeline management, Deliverable tracking, Risk management, Issue management, Process improvement
Full Job Description
Custom Project Manager – Support Services Delivery This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** The Custom Project Manager in Support Services Delivery is responsible for scoping, planning, executing, and closing customized support projects for clients. This role ensures bespoke support solutions are delivered on time, within budget, and to the agreed specifications, acting as the main point of contact between clients and internal teams. The role also includes inventory management, entitlement support, billing and invoicing, and case management responsibilities. **How you will make your mark****:** * Project Planning & Execution: Develop detailed project plans for custom support delivery, defining scope, resources, timelines, and deliverables. * Client Engagement: Liaise directly with clients to understand unique support needs, translate requirements into actionable projects, and manage expectations throughout the lifecycle. * Inventory Management: Oversee inventory requests and tracking for customer assets, including conducting monthly or quarterly true-ups to ensure accurate inventory records and alignment with customer entitlements. * Entitlement Support: Manage customer entitlements,
Applying for this Custom Project Manager – Support Services Delivery role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Hewlett Packard Enterprise?
Real rants from real employees. Read before you apply.