Custodian

**Additional Considerations (if any):** **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Hy-Vee, Inc.** **Job Title:** Custodian **Department:** Grocery **FLSA** : Non-Exempt _**General Function**_ Provides prompt, efficient and friendly customer service. Responsible for store cleanliness, inside and out. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism **Reporting Relations** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call * Orders cleaning products as needed; audits invoices for correctness (where applicable) * Responsible for total store cleanliness and appearance, inside and out. Including but not limited to sweeping, mopping, waxing, buffing, vacuuming, power washing, scrubbing, dusting, shampooing of