Meijer
CurbsideTeamLeader
“Curbside Team Leader at Meijer. Skills: Customer service, Sales, Team leadership, Operations management. Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members”
What You'll Achieve.
Achieving sales; Maintaining shrink; Customer service goals are exceeded
Industry & Context.
Demonstrated ability to resolve conflict and by addressing root cause issues
No remote work
What They're Looking For.
Must Have
High school diploma or its equivalent required, 2-3 years of related retail experience, One year of management experience, Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction, Demonstrated ability to resolve conflict and by addressing root cause issues, Demonstrated ability to manage multiple tasks, Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions, Demonstrated ability to teach suggestive selling, Demonstrated ability to lead an organization that practices working safely at all times, Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders, Successful completion of all required certifications, Reliable and consistent attendance required
Nice to Have
Rotational assignments in other areas of the store such as meat, bakery, produce and also customer service and product flow experience is helpful
What You'll Do.
directs and supervises team members in the day to day operations within various departments of the store
Serves as the mentor and coach for all team members
Implements strategies to improve customer service
drive store sales while ensuring customer needs are met and service is quick and efficient
Maintains store appearance with a focus on prime shopping hours
product presentation and company standards
Ensure a positive company image by providing courteous
and efficient service to customers and team members
Responsible for staffing
selection and hiring to achieve staffing needs
Promotes succession planning by providing career paths
identifying development needs for the team members
and being involved with and accountable for promotion decisions
Documents and applies disciplinary actions and makes recommendations concerning discharge
achieving sales and maintaining shrink for the department
fast and friendly customer service
Communicates the Meijer Friendly Initiative in all team meetings and conversations
Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards
Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training
Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered
Promotes a safe work environment
Performs other duties as assigned
How You'll Work.
Team & Collaboration
Communicates with customers and team members; Communicates the Meijer Friendly Initiative in all team meetings and conversations; Mentors and coaches team members
Communication Scope
Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
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