Meijer

CurbsideLead

Fishers, Indiana, United States FULL TIME
The Brief

“Curbside Lead at Meijer. Skills: Leadership, Customer experience, Team guidance, Mentoring, Coaching. Provides direction related to operations, processes, and conditions of their area.. Plans, guides, and empowers team members in the day-to-day operation of the department.”

What You'll Achieve.

Help achieve department goals; Influence their peers to create a continued winning strategy; Ensure customer service and sales goals are exceeded; Area is maintained to Meijer standards; Team members have completed required trainings; Positively impact team member productivity; Improving customer service, store sales and profitability; Help achieve goals

Industry & Context.

Problems you'll solve

Creative thinking skills

Eligibility Requirements

Ability to lift, carry, push, pull, bend and twist while handling product

What They're Looking For.

Must Have

Passion for customer service with total engagement that conveys approachability to customers and fellow team members., Initiates interactions with customers and peers., Excellent verbal and written communication, Creative thinking skills, Ability to influence others, Ability to quickly build rapport and gain customer confidence to create repeat business, Ability to lift, carry, push, pull, bend and twist while handling product, Experience executing plans, Positive influence to create a team environment., A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Nice to Have

Retail or other customer service experience preferred

What You'll Do.

Provides direction related to operations

and conditions of their area.

and empowers team members in the day-to-day operation of the department.

Sets example for those in their department by modeling exceptional customer experience.

Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.

Communicating with team members and assigning daily work tasks.

Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.

Supports training new team members/cross-training high potential talent

providing peer coaching on job responsibilities/standards to positively impact team member productivity.

Working with leadership on department schedule writing to focus on team member engagement

improving customer service

store sales and profitability.

Ensuring freshness of products by closely monitoring execution of rotation and dating policies.

Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.

Leading team members to ensure ordering

and product display are completed

Actively creating an environment that supports the Meijer culture

including valuing Diversity

Operating a register and cash handling when needed.

Operating powered equipment

Participating in period end inventories

to help achieve goals.

May be required to act in Lead capacity in other departments throughout the store

How You'll Work.

Team & Collaboration

Communicating with team members; Assigning daily work tasks; Mentoring and coaching other team members; Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards; Working with leadership on department schedule writing; Actively creating an environment that supports the Meijer culture; May be required to act in Lead capacity in other departments throughout the store

Communication Scope

Excellent verbal and written communication

Free ATS check

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