Sur La Table
Retail
CulinaryLead
“Culinary Lead at Sur La Table. Skills: Culinary expertise, Sales, Customer experience, Team leadership. Support recruitment, training, and development. Lead, coach, and inspire associates”
What You'll Achieve.
Meet culinary business needs; Exceed performance expectations; Elevate performance and team engagement; Inspire repeat visits and customer loyalty; Drive customer engagement and sales; Achieve second-class sign-ups; Increase retail culinary product sales; Improve guest feedback through Google reviews
Industry & Context.
Excellent problem-solving abilities
Ability to communicate verbally, Ability to remain standing for up to 4 hours, Ability to move about the store, Ability to perceive and differentiate variations in flavors or odors, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to use hands to chop, whisk, slice, stir, juice, Ability to lift and/or move merchandise weighing up to 50 lbs, Ability to ascend/descend ladders, Workweeks between 20 and 25 hours, Ability to have a flexible schedule, including nights, weekends, and holidays, Ability to teach 3-4 classes per week, Ability to work in a variable kitchen environment (open flames, hot surfaces, temperature variations, food allergens)
What They're Looking For.
Must Have
Must be 21 years of age or older, 1-2 years of progressively responsible kitchen management experience, Valid Food Manager Certification
Nice to Have
A degree in culinary arts, Proficiency in Microsoft Office Suite, Proficiency in retail systems
What You'll Do.
and inspire associates
Provide in-the-moment coaching
educational experiences
Maintain product expertise
Ensure outstanding cooking class experience
Increase foot traffic and store engagement
Ensure exceptional customer experience
Assist with driving sales growth
Analyze key performance metrics
Meet or exceed culinary program goals
Ensure compliance with food safety standards
Maintain accurate inventory levels
Minimize shrink and control expenses
Ensure store safety and cleanliness
Adhere to wage and hour laws
Record time worked accurately
Model and ensure policy adherence
How You'll Work.
Team & Collaboration
Collaborate with associates and customers; Build and manage a high-performing culinary team; Communicate performance issues to management; Work with store leadership to increase engagement
Communication Scope
Excellent communication abilities; Communicate performance issues directly; Communicate policies and SOPs effectively
Applying for this Culinary Lead role?
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What do employees actually say about Sur La Table?
Real rants from real employees. Read before you apply.